Cannot see links in ELM Report Builder

Symptoms

After creating a Collaboration Link in Jira or any IBM Engineering Lifecycle Management application, the link is not reported/visible in Report Builder.

Conditions

IBM Lifecycle Query Engine (LQE) is configured to consume Jira TRS feeds.

Solution

• Wait a minute while LQE refreshes its database with Jira data. After this time, try again.

Cause

LQE needs to synchronize its database with Jira but this does not happen instantly. By default, LQE will fetch Jira content every minute.

Alternatives

• Ask to the LQE administrator to verify whether the OSLC Connect for Jira CM Resources (TRS 2.0) data source is still operative.
• If above data source is still operative and no links are yet reported, ask the Jira administrator to rebuild the OSLC Connect for Jira CM Resources (TRS 2.0) TRS feed and ask the LQE administrator to re-index this datasource.