Cannot see back links in IBM Engineering Requirements Management DOORS Family

Symptoms

After creating a Collaboration Link in Jira, and navigating to the target IBM Engineering Requirements Management DOORS Family requirement, there is no back link visible to Jira.

Conditions

Collaboration Link is created using a global configuration to a module of DOORS 9.7.2 version with Configuration Management enabled.

Solution

Cause

DOORS is not discovering backlinks dynamically.

Alternatives