Cannot see DOORS Next ChangeSets links to Jira issues

Symptoms

After creating links to Jira issues on a Change Set, they are no longer visible, typically on the next day after they were created.

Conditions

Solution

Cause

DOORS Next fails to start the remote authentication so linked Jira issues cannot be discovered.

Alternatives

  1. Open either the Jira's creation or selection dialog, in the same way like if a new link was about to be created.
  2. Complete the Jira's authentication/authorization process.
  3. Close the opened dialog.
  4. Refresh the ChangeSet page.