Cannot see back links in CLM Application

Symptoms

After creating a Collaboration Link in Jira, and navigating to the target CLM Application artifact, there is no back link to Jira.

Conditions

Collaboration Link is created to a CLM Application with Configuration Management enabled and a Global Configuration is being used.

Solution

  1. Refresh the page after a minute of having created the Collaboration Link.

Cause

Back links are not stored along with the CLM artifact when a GC is involved, they are managed by CLM LDX and it may take a bit of time for it to be updated.

Alternatives