Message 'Request token was denied' instead of OSLC Remote Application login page

Symptoms

While creating a Collaboration Link in Jira, the message "Request token was denied, has this friend authorized your consumer key?" is displayed instead of the OSLC Remote Application login page.

Conditions

OSLC Remote Application was registered as a friend of Jira requesting a provisional key.

Solution

• Authorize the provisional consumer key generated for Jira in the OSLC Remote Application.

Cause

Unauthorized consumer keys are not allowed to start sessions.

Alternatives

• Contact a support representative.