Creating an incoming Collaboration Link.

If you are not able to create an incoming collaboration link from a friend application to Jira project, check whether this project was recently created; if it was, follow the next steps to check whether its edit issues screen was associated to the Collaboration Links field:

  1. Locate and click on the JIRA ADMINISTRATION (gear) icon at the top-right corner.
  2. Click on the Issues option.
  3. Provide the admin credentials again if requested.
  4. Locate and click the Custom fields option on the left panel under the FIELDS section.
  5. Look up for the Collaboration Links field in table and click on the gear icon at the end of the row.
  6. Select the Screens option.
  7. On the Associate field Collaboration Links to screens page, you need to make sure the edit/view screen of your project is selected[1]. Selection is done by clicking on the checkbox located in the Select column.
  8. Click on the Update button.